When Winning Is Your Only Option

When Winning Is Your Only Option
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How to talk to your insurance company after a car crash

by | Apr 3, 2019 | Firm News | 0 comments

Car accidents occur throughout Nevada at disturbing frequencies. In 2017 alone, over 22,000 car accidents occurred where someone sustained a serious injury. An additional 30,000 accidents happened that only resulted in property damage. 

There is much to do following a car accident. You need to exchange contact information with the other drivers involved and see a doctor to get any injuries evaluated promptly. You also need to notify your insurance agency of the collision to begin the claims process. It is vital to remember your auto insurance company looks for any reason to limit your claim, so you need to be careful of what you say during this initial phone call. 

Do not say anything about your health

Many insurance agents will ask you how you feel. It may be second nature to say you feel fine, but you want to be careful. You want to make it clear you still need to receive a full medical evaluation. Do not comment about your health in any way. Even if you believe you are fine, you should still see a doctor and be vague with your insurance adjuster. 

Do not volunteer any information

You do not have to say much at this time. For the initial phone call, you really only need to tell the adjuster that a car accident occurred. You do not want to offer extra details, especially if the adjuster did not ask about them. For example, you do not need to talk about who is at fault for the car accident at this time. You just need to start the claims process. 

Do not talk to the other driver’s insurance agency

There is no need to speak with the other driver’s insurance company. You do not need to call them, but if they call you, then you can kindly say you do not wish to speak to them at this time. You can direct the agency to your attorney for all future communications.